
very helpful even though I was having trouble booking via my mobile.
What our customers say
very helpful even though I was having trouble booking via my mobile.
These people were amazing. Located in Chez Max. Had to store our luggage (6 bags) until we could check into our accommodations. Very helpful. Quick and attentive service. Didn't need a claim tag as they remembered us when we returned to pick up our luggage.
This worked out very well for us so we could enjoy our day before check in time. Everything went flawlessly.
It was an easy process and felt at ease leaving luggage at the hotel.
Easy to use and understand. Great website. Perfect for our family of 6 wanting to get rid of luggage while we rented a car for a week.
Excellent service, I would use it again without a doubt
Convenient and professional service. Would use again.
Great service, friendly staff, luggage was safe and ready for drop off/collection each time I arrived. Would definitely recommend.
Excellent service, The Shakespeare Hotel was a very short walk, a few hundred yards, from Paddington Station. Cases were kept behind the reception desk.
This was a great way to safely store our luggage while touring Europe. The location was literally 100 steps from the train station. The hotel kept our luggage locked in a safe closet, labeled. We made all the arrangements online, including payment. The whole process took less than a minute at drop off and pick up. I highly recommend.
The staff were polite, helpful, friendly and efficient.
A great service. The gentleman serving us let us use his laptop to book online in his shop! Being baggage free meant we were able to have a great day exploring London.
conveniently located. expedient service.
Everything was satisfactory!
Really easy service. The hotel manager was very friendly and helpful. Amazing customer support too.
The lady at the front desk was very helpful.
An excellent facility for tourists to keep their luggage safe yet without the stress of carrying it around. A warm welcome at the reception at Hôtel de la Gaité - Gare Montparnasse and explanation of what to expect was assuring enough. Good job!
Quick and safe
Great easy to deal with. My bag was safe. I would use them again.
The only problem we had was that they didn’t have us in the system. We kept showing them our email confirmation number but still said no. We waited for at least 15-20 minutes before they could find us but then all went well.