Sean
Well located in the area of Rome we were visiting. The staff member was friendly and our luggage was well looked after.
4.94from 1.4m+ worldwide ratings
Well located in the area of Rome we were visiting. The staff member was friendly and our luggage was well looked after.
Perfect location in the Vatican area
Worked out great, friendly staff
Good experience, very comfortable to leave the luggage.
They are my brothers, so cool and kind.
Good support after a catastrophic false start! The chosen drop-off location was closed and no host was reachable!!! Fortunately, the online support worked very well, and we were able to drop off our luggage at another location around the corner. We lost an hour due to the unreliable first host.
The location was convenient, only a few steps away from the Vatican, and the service there was good. It’s a tour office, which is nice because you can buy skip-the-line tickets to get into the Vatican, the Colosseum, to Pompeii, etc. The problem, and that’s the reason for the lower review, was that the Stasher website said the location would be open until 6 PM, where in reality we were informed by the lady at the drop off location that they would close at 4 PM. We got there at about noon, so we had enough time to see the Vatican. The lady told us that she had informed Stasher many times about their actual closing time but Stasher just never updated the information online. She actually called Stasher while we were there and told them again. So if you can live with a closing time of 4 PM, this is a great place. I just think Stasher needs to get their act together.
Quick and friendly support.
I booked at Faith International as we had to be out of our hotel room at 10am and wasn't flying home till 10pm, so thought it would be nice to spend the day without dragging our cases around. I picked this one as it was 5 doors away from where we were staying. We packed up in the morning, checked out, and set off to the drop-off to find out they no longer provided the service and weren't very helpful. I decided to get in touch with the company to see what we could do, thinking I had been scammed; however, I spoke to a lady called Oliva who was very helpful and arranged for us to take our cases to another drop-off at the Hearth Hotel, which was a 5-minute walk away. She also refunded our money for this reason; I will definitely use this service again.
Great service. Your service allowed us to visit the Vatican and comply with the no luggage rules. We felt our bags were secure and the personnel were helpful and friendly.