Janet
Great experience - the staff at the Premier Inn were lovely and really helpful.
4.94from 1.4m+ worldwide ratings
Great experience - the staff at the Premier Inn were lovely and really helpful.
The shop looked after our bags and they were still in the same condition when we got them.
Staff are lovely and super helpful. Location is very easy to find.
Great hotel, friendly staff. Very easy to leave and pick up bags
It must be one of the absolute best customer service experiences I have ever had; the two young ladies at the concierge desk were extremely friendly, polite, helpful and welcoming, very, very patient with me even though I had no idea how to use the Google app to register and pay for what I was stashing, etc.! When I asked if I could use the gents, I was even taken to where the facility was; when I finished and was going to go, the young lady (probably at about 10:50 pm) was still smiling warmly, making me feel comfortable and very welcome, even though I had only been stashing something there for a few hours. The charge for such a professional service also couldn't be more reasonable, the whole experience was absolutely FIRST CLASS!! I have already told some of my friends about this; they were very impressed and said they definitely would use the Premier Inn there if they happen to be in central London! I only hope this fantastic service will continue and such a high level of professionalism will always be the Premier Way!!
So quick and easy to get the luggage checked in and to retrieve en-route to train station (direct line to Kings Cross less than 10 minutes walk away). Staff were super friendly and efficient!
Chose a Premier Inn, which was perfect for us, since our luggage was locked away and we could relax and enjoy our day. Staff friendly and helpful. Ideal.
The shopkeeper knew exactly what to do when I arrived at the store. They explained how the security system worked, promptly took our bags, and, equally, collection was just as straightforward and professional.
Easy to find, easy to drop off and pick up. Close to all the attractions on the front next to the Eye — fantastic location. Felt relaxed leaving the suitcases here. Great price. Would use again.
Ideally placed in central London. Lots of space in the shop to bring in bags and very helpful staff. Quick to drop off and quick to collect. Thank you.